Louisville IT Support

Reliable IT Support for Small Businesses

Hi, I'm Rick Strobel — and I am Rick's Computer Services.

When you contact my business for help, you're communicating directly with me — the person responsible for solving the problem. No help desk, no call center, no layers of technicians between you and the work getting done.

You'll always reach me directly.

No ticket systems. No waiting for the next available technician. When you reach out, the person responding already knows your systems and your business.


502-419-5555

Call, text, or email — I'll be in touch.

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A Different Kind of IT Support

Many IT companies operate with large teams, help desks, ticket systems, and multiple layers of technicians. Rick's Computer Services works differently.

When you reach out for help — whether by phone, text, or email — your message comes directly to me. That means the person responding already knows your systems, your history, and your business.

For many of my clients, that direct access is one of the main reasons they chose to work with me — and why they stay.

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Direct communication Call, text, or email and you'll reach me — not a help desk or a ticket queue.
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I know your systems Your history, your setup, your preferences — already understood before you explain anything.
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One person accountable No handoffs, no confusion about who's responsible. The same person every time.

Who I Work With

  • Small businesses without an internal IT department
  • Independent professionals who depend on their computers daily
  • Business owners who want a trusted expert, not a vendor
  • Teams that want technology to just work — reliably
  • Clients who value calm, practical advice over sales pressure

Small Businesses That Need Technology to Work

I work primarily with small businesses and independent professionals who rely on their computers and networks every day — but don't have an internal IT department.

Many of my clients simply want a trusted expert they can call when technology needs attention. Instead of managing IT themselves, they prefer to focus on running their business while relying on me to keep things running smoothly.

How I Help

I help small businesses keep their technology reliable, secure, and easy to manage.

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Business Computer Support

Troubleshooting problems, maintaining systems, and keeping computers running smoothly so work can continue without interruption.

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Office Networks & Wi-Fi

Designing and maintaining reliable networks so your computers, printers, and devices work together the way they should.

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Backup & Data Protection

Implementing reliable backup strategies so your important data is protected from hardware failures, mistakes, or ransomware.

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Microsoft 365 & Email

Helping businesses set up and manage Microsoft 365 so email, files, and collaboration tools work the way they should.

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New Computer Setup

Helping clients choose the right computers and making sure they're properly configured and ready to work from the start.

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Security & Reliability

Keeping your systems protected and dependable so you can focus on your business instead of worrying about technology.

Practical Advice You Can Trust

Technology decisions can be confusing. There are always dozens of options, conflicting advice online, and new products being marketed as the “next big thing.”

My role is to help clients cut through that complexity. Instead of selling equipment or pushing unnecessary upgrades, I focus on recommending solutions that will work well for your business and remain reliable over time.

Many of my clients appreciate having someone they trust to evaluate the options and recommend the best path forward — without a sales agenda behind it.

“Instead of selling equipment or pushing unnecessary upgrades, I focus on recommending solutions that will work well for your business and remain reliable over time.”
— Rick Strobel, Rick's Computer Services

Experience That Still Matters

Computers and software change constantly, but the fundamentals of reliable systems and good technology decisions remain the same.

I've been working with computers since the early days of personal computing and have spent decades helping businesses use technology effectively.

That experience helps me quickly identify problems, avoid unnecessary complexity, and recommend solutions that stand the test of time.

20+
Years serving Louisville businesses
1:1
Direct access, always
0
Layers between you and your technician
No sales pressure, ever

Built on a Simple Idea

Provide experienced, honest technology help without unnecessary overhead or sales pressure.

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No Large Office

I don't operate a large office or carry overhead that drives unnecessary sales. That keeps things simple and focused on you.

👤

No Layers of Staff

Just dependable support from one person who understands your situation and has no reason to oversell.

⚙️

Technology That Works

Your technology works the way it should, reliably — so you can focus on running your business.

Let's Talk

If you need help with your computers, network, or office technology, give me a call. You'll talk directly with me, and we'll figure out the best way to solve the problem.